Shipping Information

Shipping Information

At PinkSculpt, we know you’re excited to start your skin journey — and we’re committed to getting your order to you as quickly and smoothly as possible.

We proudly offer free shipping on all orders.

Processing Your Order

Every order is carefully prepared before it ships.

  • Processing time: 1–3 business days

  • During high demand or holidays: up to 7 business days

Once your order is on its way, you’ll receive tracking details so you can follow it every step of the journey.

Estimated Delivery Time

After your order is shipped, delivery typically takes:

🇺🇸 United States: 5–10 business days

Delivery times may vary depending on your location and external factors.

Please note:

  • Carriers may experience delays during busy periods

  • Tracking updates can take time to appear

  • International shipments may be delayed due to customs

These situations are outside of our control, but we’ll always do our best to support you.

Shipping Details & Changes

Please double-check your shipping information at checkout.

Incorrect or incomplete details can lead to delays or order issues.

If we notice a problem with your address, we’ll contact you within 3 business days to confirm your details.

If you need to make a change, contact us within 24 hours at pinksculpt@hotmail.com

We’ll do our best to help, but changes cannot be guaranteed after this time.

Delivery Delays

We understand how important it is to receive your order on time.

While most orders arrive within the estimated timeframe, delays can happen due to:

  • shipping carrier disruptions

  • weather conditions

  • customs processing

  • high seasonal demand

If your order is delayed, we’ll do everything we can to assist and keep you updated.

Lost or Stolen Packages

Once your order leaves our facility, it is handled by the shipping carrier.

If your package is lost or stolen, please contact us at pinksculpt@hotmail.com

We’ll guide you through the next steps and assist where possible.

We also recommend contacting the carrier directly to file a claim.

Please note:

  • PinkSculpt is not responsible for lost or stolen packages

  • These cases fall outside our refund policy

However, we will always do our best to help find a solution.

Our Promise

We’re here to make your experience as smooth as possible — from checkout to delivery and beyond.

If you have any questions, feel free to reach out anytime.

Policy Updates

We may update this Shipping Policy from time to time to reflect improvements or changes.

By purchasing from PinkSculpt, you agree to the most recent version of this policy.